With this document we wish to acquaint you, the users of our website, with the reasons and the legal bases for personal data processing while using this website. We also wish to acquaint you with the types of cookies this website uses, and their purpose.

This Privacy and cookie policy concerns anyone who is considered a user or a client of DS Penina d.o.o., as defined in the General terms and conditions, and applies to the entire website, including subpages.

By using this website, you confirm that you agree with the Privacy and cookie policy.

Personal data controller

DS Penina d.o.o.
Tax ID number: 86471724
E-mail: info@domaine-slapsak.com

All users of this website give permission to the personal data controller Andrej Slapšak, info@domaine-slapsak.com, to use, gather, and process personal data according to the relevant legislation and for the purposes set out below.

We do not require the users to provide personal data or registering to use our website. However, when making a purchase on this website, certain personal data must be collected to process the purchase.

Types of personal data processed by this website

The personal data controller processes the data users provide in order to make a purchase on this website, namely: first and last name, e-mail address, billing address, delivery address, phone number, information on products ordered, credit card number and its expiration date (when paying by card) – or any other data that the user confers to the controller in another way.

The purpose of personal data processing

We collect and use your personal data primarily to fulfil the contract into which we enter when you make an order on our website. This includes payment processing.

If you provide consent for this, we also use your personal data for marketing purposes, i.e. to inform you of news relating to Domaine Slapšak or our website, send you exclusive offers, invitations to events etc. All website users can withdraw this consent at any time.

We only store the collected personal data for as long as this is necessary to carry out the task for which they were collected or processed.

The analysis and processing of data is done for internal purposes only of DS Penina d.o.o. . It is only transferred to those third parties that DS Penina d.o.o. authorizes for tasks such as payment processing (financial institutions), shipping and handling of orders (delivery companies), technological solution providers, and advertising and marketing services providers.

User rights

The user has the right to access, correct, limit, revoke, and delete his personal data, as defined in the relevant legislation. Any user who gives consent for data processing for any purpose also has the right to revoke this consent at any time.

Use of cookies

This explanation of the use of cookies is provided in line with the Slovenian Electronic Communications Act, which regulates the use of cookies and similar technologies for data storage or access to data, which are stored on your computer or mobile device.

What are cookies?

Cookies are small text files that websites store on your computer or mobile device to ensure a smooth and seamless user experience. You as the website user have complete control over this as you can limit or prevent and/or disable these cookies.

By using the website https://www.domaine-slapsak.com you consent that the website stores certain cookies on your device.

We can legally store cookies that are necessary for proper functioning of the website on your device without your prior consent. For all other purposes we need your prior consent. Cookies are not harmful for your device, do not collect any personal data, and have expiration dates.

Why are cookies necessary?

Cookies are essential in modern-day internet use. They help in creating the kind of website experience that is the most adapted to your needs and preferences. Thanks to cookies, our website can remember some of your preferences and types of website use, which in turn makes the use of our website faster, easier, and more convenient. 

Which cookies do we use?

This website uses different types of cookies.

Cookie’s namePurposeExpiration
_ga Used to distinguish users. 2 years
_gat Used to throttle request rate. 2 years
woocommerce_cart_hash Information about the cart as a whole and helps WooCommerce know when the cart data changes. Session
woocommerce_items_in_cart Information about the cart as a whole and helps WooCommerce know when the cart data changes. Session
wordpress_ WordPress cookie for a logged in user. 15 days
wordpress_logged_in_ Used to check whether the current visitor is a logged in. 15 days
wp_woocommerce_session_ Contains a unique code for each customer so that it knows where to find the card data in the database for each customer. 2 days

This Privacy and cookie policy may change to take into account any new features this website may include in the future. Please refer to the policy whenever you use this website to make sure you are comfortable with its stipulations.

Copyrights

Copyright site. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on internet sites are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some internet sites also contain material that is subject to the copyright rights of their providers.

Prices

All prices on the website are listed in € (Euros) and include VAT. Prices are valid at the moment of order placement and do not have a predetermined validity. Prices can be changed without prior notice.

Trademarks

Unless otherwise indicated, all marks displayed on internet sites are subject to the trademark rights, including, but not limited to, model name plates and corporate logos and emblems.

No Licenses

We strives to achieve innovative and informative internet sites. We hope that you will be as enthusiastic as we are about this creative effort. However, we must protect our intellectual property, including its patents, trademarks and copyrights. Accordingly, please be on notice that neither these internet sites, nor any material contained therein shall in any way grant or be taken to grant any person a license to our intellectual property.

Cautions Regarding Forward-looking Statements

Internet pages, investor relations releases, outlooks, presentations, audio and video files of events (live or recorded) and other documents on these internet sites contain among other things forward-looking statements that reflect management’s current views with respect to future events. The words “anticipate”, “assume”, “believe”, “estimate”, “expect”, “intend”, “may”, “plan”, “project” and “should” and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; and decline in resale prices of used equipment.

Shipping and delivery

Products from web shop can be delivered worldwide. Delivery costs can be calculated at checkout.

Returns

In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Returns are accepted in 30 days after receiving. Shipping and handling fees are not refundable. Shipping and handling fees are substracted from purchase also in case of free shipping promotion, Buyer is responsible for shipping costs incurred shipping products back. Refunds can be processed only after return is received. Customer should contact support for return instructions to get RMA number. Returns without RMA number will not be proceeded.

NO WARRANTIES OR REPRESENTATIONS

THE INFORMATION ON THESE INTERNET SITES IS PROVIDED “AS IS” AND TO THE EXTENT PERMITTED BY LAW, IS PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON INFRINGEMENT. WHILE THE INFORMATION PROVIDED IS BELIEVED TO BE ACCURATE, IT MAY INCLUDE ERRORS OR INACCURACIES.

Contacts

Please use email adresses published on our site to contact us. It is the fastest way to get reply from us.
Physical address: Telče 5a, 8295 Tržišče, Slovenia, EU